Frequently Asked Questions
Everything you need to know about shopping with BEC + BRIDGE.
What is your return policy?
We offer returns on full-priced items within 14 days of delivery for a refund or store credit. Items must be in original condition with all tags attached. Please note that sale items are final sale unless deemed faulty.
How long does shipping take?
Domestic orders are typically processed within 24-48 hours and delivered via express shipping in 1-3 business days. International shipping times vary by location, usually ranging from 5-10 business days.
Can I make changes to my order after it has been placed?
Once an order is placed, it is immediately sent to our warehouse for processing. Therefore, we are unable to guarantee any changes or cancellations. Please contact our customer service team as soon as possible for assistance.
How do I know what size to buy?
Each product page features a detailed size guide to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our team for specific garment measurements.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options such as Afterpay and Klarna for eligible customers.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and duties are calculated at checkout based on your delivery destination and the weight of your order.